This year, bluesource proudly marks 25 years of delivering innovative IT solutions, Microsoft expertise, and trusted support to organisations across the UK. While our journey spans a quarter-century, 2025 has been a particularly remarkable year, filled with achievements, growth, and milestones that reflect our commitment to innovation and client success.
Key Highlights from 2025
1. Recognition in Gartner’s Market Guide
In June 2025,bluesource was recognized once again in Gartner’s Market Guide for Microsoft Product Support Services, highlighting our reputation as a trusted provider of Enhanced and Unified Support services. This recognition underscores our dedication to delivering exceptional support while helping clients optimize costs and maintain operational excellence.
2. Accelerating AI Capabilities
April 2025 sawbluesource advance its AI journey by integrating Retrieval-Augmented Generation (RAG) into service operations. This innovation improved speed, accuracy, and efficiency in issue resolution, reinforcing our position as a forward-looking Microsoft partner.
3. Enhanced Support & 24/7 Coverage
With organizations increasingly relying on Microsoft platforms, our 24/7 Enhanced Support proved critical throughout 2025. From proactive monitoring to rapid incident response, this service ensured continuity, security, and peace of mind for our clients,even during holiday periods and outside standard working hours.
4. Industry Events & Partnerships
In August 2025,bluesource participated as a Silver Sponsor at Trustmarque’s Fusion Live 2025, showcasing our Microsoft 365 collaboration solutions and reinforcing our commitment to secure, compliant, and efficient IT environments.
5. Microsoft 365 Updates & Security Guidance
Throughout 2025,bluesource guided clients through key Microsoft 365 updates, including enhanced security and compliance settings, helping organisations navigate changing environments with confidence.
Innovation and Growth in 2025
2025 has also been a year of strategic innovation. Beyond AI and support services, we focused on building secure, intelligent, and efficient IT operations for our clients, helping them prepare for the future while navigating today’s challenges such as cyber threats, budget pressures, and regulatory demands.
Thank You to Our Clients and Teams
Reaching 25 years is an achievement in itself, but 2025’s milestones were made possible by our incredible clients, partners, and team members. Each project, support request, and innovation effort helped us grow stronger and more capable in delivering measurable outcomes.
Looking Ahead to 2026
As we close out 2025, we’re excited for the opportunities ahead:
- Expanding AI and intelligent support services to help clients work smarter.
- Continuing to provide secure, compliant Microsoft environments.
- Delivering Advanced and Enhanced Support to maintain continuity and confidence.
Here’s to celebrating 25 years of innovation and excellence — and to a future of even greater achievements in 2026 and beyond.