We’re thrilled to announce that bluesource has secured a three-year agreement to provide Microsoft Support to a high-security government body. This milestone underscores the trust our clients place in us when it comes to handling their most sensitive IT projects.
To delve deeper into what makes bluesource a reliable partner for high-security and government organisations, we sat down with Nick Jaggers, our Head of Operations. Drawing on his insights, this article explores the critical factors that set us apart and how we deliver exceptional value to our clients.
A Foundation of Trust: Industry-Leading Certifications
Security and compliance begin with robust frameworks. At bluesource, we maintain certifications that demonstrate our commitment to meeting and exceeding industry standards.
ISO 27001 is an internationally recognised standard for Information Security Management Systems (ISMS). It provides a structured approach to managing sensitive information and mitigating risks, supporting GDPR and DPA compliance, protecting brand reputation, and reducing delivery costs. The latest, 2022 version of the standard places greater emphasis on proactive risk management, helping us stay ahead of evolving threats.
Cyber Essentials, a UK government-backed certification, focuses on five key controls - firewalls, secure configuration, user access, malware protection, and patch management. It lays the foundation for strong cyber hygiene and is especially valuable for organisations committed to a proactive, preventative security posture.
People at the Core: Rigorous Personnel Security
Security isn’t just about systems - it’s about people. At bluesource, we ensure our team is equipped to handle high-security projects through a combination of rigorous vetting and specialised clearances:
- Comprehensive background checks, including employment history, DBS, and credit verifications.
- Security clearances such as Non-Police Personnel Vetting (NPPV), which enable our team to work on projects requiring heightened confidentiality, and Security Check (SC).
These measures build confidence and ensure that our personnel meet the stringent requirements of government and high-security organisations.
Business Continuity and Resilience
A strong IT partner doesn’t just prevent issues, they’re prepared to respond swiftly when challenges arise. At bluesource, our disaster recovery (DR) and business continuity frameworks align with ISO 27001 standards to provide:
- Resilience through regularly tested and updated plans.
- Assurance that we can restore services efficiently, minimising downtime.
This focus on resilience ensures that even in the face of disruptions, we can maintain operational integrity for our clients.
Ongoing Compliance and Continuous Improvement
Compliance is not a one-time achievement; it’s a dynamic process that requires regular attention. At bluesource, we embed compliance into our culture through:
- Annual external audits and internal risk assessments.
- Proactive training programs to keep our team aligned with the latest security requirements.
For organisations looking for a partner that evolves with regulatory landscapes, ongoing compliance is a key differentiator.
What This Means for High-Security and Government Organisations
When selecting an IT provider, organisations in high-security or government sectors require more than technical expertise. They need a partner that:
- Demonstrates a proven track record of meeting rigorous security and compliance standards.
- Offers tailored solutions to address specific risks and requirements.
- Builds trust through transparency and proactive risk management.
At bluesource, our approach is built on these principles, enabling us to support organisations where trust and security are paramount.
Looking Ahead
Securing this three-year agreement is a testament to our commitment to delivering exceptional service while maintaining the highest standards of security and compliance. Whether you’re a government body or a private organisation with sensitive projects, bluesource provides the expertise, frameworks, and trust you need to succeed.
If you’re looking for a reliable partner for your IT projects, we’re here to help.
