Managing and supporting the rate of change for your M365 platform

Advanced Support

Our experts constantly observe your platform, carry out the necessary investigations, and help you get ahead of any issues that may occur—freeing up your internal resources to focus on other business priorities.

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Notifications

Did you know? On average, there are 300 monthly changes to keep on top of. We'll identify the changes that matter to your business.

Identity &
access
Single
sign-on
Conditional
access
Threat
protection
Device
management
Apps
management
Modern
desktop
Azure
virtual desktop
Azure laas/
PaaS
Migrations
Enterprise
search
Collaboration
Communications
Data lifecycle
management
Processes
automation
Managed
support
User
adoption

Identity and
threat protection
Device and
apps management
Hybrid cloud
infrastructure

Productivity and
collaboration
Information compliance
and governance

Identity and
threat protection
Device and
apps management
Hybrid cloud
infrastructure
Productivity and
collaboration
Information compliance
and governance

Back-end

Front-end

Work smarter from anywhere, on any device, on your terms

Operate an efficient, secure and compliant Microsoft 365 cloud estate

Ensure a well-managed and governed Microsoft 365 tenant

Maximise your investment in Microsoft 365 and reduce costs

Make the most of your Microsoft investment from day one

Reduce the overhead of operating a secure and compliant cloud platform by 30% by extending your tech team with our experts. We deliver a high-quality, proactive service, with a proven onboarding process to deliver value from your first month of service.

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Supporting your tech team to deliver success

Proactive monitoring, alerting and investigations

We monitor Office 365, alerting you to app & services issues, reporting into your major incident response teams, investigating, and collaborating with Microsoft to address emerging business impacts.

Proactive out-tasking

Our experts assist your tech teams with regular out-tasking to maintain your M365 tenant. We investigate tenant changes to provide timely, actionable insights on their impact.

Global support

For daily issues and cloud optimisation, our service center supports your tech teams and works with Microsoft on escalations, easing team pressure.

Regular posture assessments

We enhance security, compliance, and adoption for your M365 tenant by regularly reviewing configurations, licensing, and processes to maximise your Microsoft investment.

Endpoint and app management

We maintain endpoint security and app performance, updating your environment and easing the burden on your tech team with proactive update management.