A proactive approach to

Infrastructure and cloud monitoring

Maintain a high performing, secure, compliant and cost-efficient infrastructure –traditional, cloud or hybridOur team ensures that your business-critical systems remain fully functional at optimal performance round the clock. 

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Get ahead of issues with our observability platform 

By understanding your dependencies and using an AI-Augmented solution we're able to deliver an efficient and proactive approach to infrastructure and cloud monitoring. Our experts can quickly identify issues and offer the best resolutions for you.   

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Find and resolve issues before they impact your teams

Switch from traditional monitoring to an observability approach. Our platform quickly surfaces any problems and identifies the root cause enabling one of our highly-skilled technical analysts to review and offer solutions. You’ll have visibility of the health of your applications and infrastructure at a glance through availability dashboards. 

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The bluesource approach

Giving you the best of both worlds. Our expert knowledge and experience are augmented with AI to provide you with a powerful and efficient service you can rely on.
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bluesource support
for issues arising out of the day-to-day business as usual activities to maintain and optimise the performance and health of the platform.
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Proactive, automated monitoring & alerting

to provide powerful insight into the resources deployed, their dependencies and automatically raise tickets when performance thresholds are breached, or specific events occur to troubleshoot early and reduce the impact of a resource outage.

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Application dashboards

to highlight operational health of the end-to-end application with the dependency stack to optimise the mean-time-to-investigate, efficiently identify root cause and drive down the mean-time-to-resolution.

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Website response monitoring

to perform synthetic transaction testing of websites or web services and report on service level to maintain performance standards.

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Anomaly detection & alerting

ingesting and correlating resource logs to analyse and identify normal patterns of behaviour, alerting and providing insight on deviations from the typical behaviour.

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Proactive out-tasking

"eyes on" expertise to keep the platform and resources healthy, forecast faults for pre-emptive resolutions and provide timely resource capacity recommendations.

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Service delivery management
designated bluesource SDM to support and manage service quality, provide regular touchpoints and drive expectations and requirements of the service.
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Update management
to keep resources up to date with appropriate updates ensuring a healthy, secure and compliant estate.
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24 years experience

With over 24 years of expert experience, we bring a wealth of knowledge and skills to ensure the success of your project. Trust us to deliver exceptional results and help you achieve your goals.

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