Celebrating 25 Years of

Delighting our customers

From our humble beginnings to becoming a trusted technology partner for organisations across the UK and beyond, our journey has been shaped by innovation, resilience, and the incredible people who make up our team. At the heart of it all is our unwavering commitment to delighting our customers—by listening, evolving, and delivering solutions that not only make a difference but also drive greater efficiency and cost-effectiveness.

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Our history

2000
bluesource
incorporated
2001
Exchange/archive delivery
2002
Support
centre UK
2004
Exchange
compliance/NBU
2005
Active directory
management
2006
Data migration 1st project
2006
Support Centre developed into a Service Management Centre utilizing the ITIL framework
2007
Veritas TSPP accredited
2007
EV Training Academy
2008
Sharepoint team set up
2010
Global support (US/AUS)
2012
Private cloud (IAAS) service
2013
Delivery team
2014
MS Azure team
2015
Microsoft cloud product of the year award (EV247)
2017
MS Team service
2018
Mimecast
2020
Azure virtual desktop managed service
2021
MS enhanced support service
2022
Advanced support
2023
MSP+(Recognised by the Sunday times -’cloud for business’)
2023
Awarded Bronze medal by ECOVADIS
2024
Gartner recognised for notable third-party support provider for Microsoft
2024
Observability (building on end user experience / Monitoring)
2024
ISO27001:2022 Accredited
2024
Retrieval augmented generation (RAG)
2025
Featured in the Telegraph
2025
Cyber Essentials Certified
2025
Microsoft Support Partner Designation Programme
Viam Mercer video feature

Looking Ahead: Chief Technology Officer Viam Mercer on 25 Years Forward

To support every technical team in achieving more

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25 years

Solving Microsoft support & integration challenges
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Continual innovation including people focused services leveraging AI
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24/7/365

Global level 2 & 3 support, Direct vendor L4 escalations
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500,000+

Seats under support
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Client retention

95%

 

Group
100+ employees, 60 technical
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Offices in London, New York, Dallas and Manila. 
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Gartner recognised technology 

Gartner third party software support
ISO/IEC 27002, EvoVadis sustainability rating, cyber essential awarded 

Specialist practice areas, managed & assisted services - M365 Platform support & management, Azure management & optimisation, M365 delivery service

People are at the heart of what we do

Celebrating over 25 years in partnership with Microsoft

Our close, long-established partnership with Microsoft has been a cornerstone of our UK business. Over the years, we've worked closely with Microsoft to support the delivery of its products and services. Bluesource has the knowledge and experience to help you successfully deploy, adopt and manage your Microsoft technologies.

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The expert extension to your tech team

Our long-standing team members came together to reflect on our history, share personal stories, and look ahead to the future. 

John Forde (4)
John Forde
Managing Director

bluesource's journey is a story of resilience, innovation, and the power of lasting partnerships. 

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Viam Mercer
CTO

This milestone isnt just about looking back - it's about stepping forward with bold ideas and a passion to drive innovation.

Steve Stringer (3) - Edit (1)
Steve Stringer
Project Manager

bluesource has shown that with the right people and a shared purpose anything is possible - even 25 years of excellence.

Nick Jaggers
Nick Jagger
Head of Operations

For 25 years, bluesource has thrived on seamless collaboration and an unwavering focus on quality. 

Awards and certificates

csr
iso
cyberEssentials

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